A 99.9% Server Uptime
The major benefit of establishing your very own shared website hosting system is that you do not have to worry about compatibility – you design a particular set of software apps in such a manner as to work with a given set of hardware elements. The final result is something even more solid and reliable, because there are much less possible risks of failure. We’ve built our cloud hosting system atop tried and trusted hardware components and a heavily customized version of SELinux in order to create a very risk–free home for your own websites.
For this reason, with all our Linux shared website hosting packages packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is vital to also set up your own network infrastructure. This is why we built a custom internal network in all our data center facilities. Relying on high–end Juniper routers and switches, our internal network allows for blazing–fast data transfer rates and is also fully redundant.
In this way, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, no matter which hosting service you have picked.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to lessen all possible risks with our cloud hosting packages and regardless of the fact that we provide top–notch technical support, sometimes the client is just not pleased with what we offer. Or he has to switch to a more powerful web hosting service, like a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not happy, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to get an answer, you are aware of how aggravating this can be, even more so when your site is at stake. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here for you and they will answer you in less than 1 hour. And the best part is that their average ticket response time is less than twenty minutes!