1 hour ticket response
Quick assistance is our ultimate responsibility and that is the reason why we’ve got a team of qualified techs who are eager to offer a quick response to any question that you might have. Simply send your technical support ticket from your Control Panel and we will reply back to you within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute client support ticket response time.
A Top–Class Help Desk Service
Our support staff representatives possess significant experience in the Linux shared website hosting packages field and are competent enough to offer a rapid solution to your problem. If, however, the case at hand is not within the competency of a support technician, the support ticket will be sent to a developer or system administrator for additional assistance.
A User–Friendly Help Center
In the Control Panel you’ll find an intuitive Help section where you can find quick tips on how you can use our services. You can find the answers to your questions in the F.A.Q. database, see more tips in the web hosting account administration articles or check out the step–by–step video tutorials.