Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Guarantee

  • Our crew of professionals will try their best to answer to your service requests within less than 1 hour. If, however, the issue you have encountered calls for aid from our Admin =Department,= we are going to address the ticket to the technician in charge and will post a reply to let you know.

  • Top quality support service
  • Top–class Technical Help Service

  • We will be online for you 24x7 to offer you advices and customer support and to assist you with any problem that you may come across as you are managing your virtual server. We will aid you with all installed in advance applications, like your Operating System, server administration panel (dependent upon the VPS type) and the Control Panel designed completely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Control Panel that is available for free with your VPS has an internal articles base. There’s a number of comprehensive how–to content articles and a group of step–by–step video tutorials that present all the standard web site control tasks. You can view them by hitting the Help or Video control keys in the top right corner of each Control Panel section.