Many persons who start using their very first hosting account, or change companies, normally have enquiries in regard to how specific operations are performed or face predicaments when setting up different things like emails, website settings, and so on. For this reason, many web hosts have compiled documentation with common questions and problems in order to help their clients obtain info quickly and seamlessly. As a result, the tech support staff representatives can dedicate more time to actual issues that some clients may be encountering, as the solution for the smaller things will be available online and clients can easily tackle them without having to touch base with the help desk team. Having thorough documentation is critical, particularly for new customers with no practical experience at all, because the web hosting service involves a myriad of functions and lots of people can become perplexed about what to do. A good knowledge base can both help you execute the tasks that you want and become aware of how the hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting packages feature a detailed knowledge base where you can find information on all the predicaments that you may possibly come across and their resolutions. You can find out how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but you are unable to send emails, for instance. We have tried our utmost to be as thorough as possible and to encompass all possible options so as to save you time and energy and to present you with different solutions for each and every problem. The knowledge base contains informational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, while if you prefer to see the entire list of articles, you can go to the Help section.